💵SW Chat Pay®
Advanced Payment Solution.
About SW Chat Pay®
SW Chat Pay®: The Crypto Payment Revolution.
Introducing SW Chat Pay®, a revolution in crypto processing meticulously designed to fit every business model. More than just a turnkey solution, it's a promise of flexibility, control, and adaptability. At SW, we not only innovate, but we also redefine what's possible. SW Chat Pay® is an advanced solution that empowers institutions, businesses, merchants, and ventures to accept payments in all major cryptocurrencies. Businesses can now securely and reliably receive crypto payments and then exchange them, whether for fiat currency, other cryptocurrencies, or stablecoins. This versatility provides greater diversity in payment options, fueling growth and business expansion.
The effortless integration of SW Chat Pay® into your current operations ensures that technology works for you. Whether you're seeking a speedy API solution or want to integrate crypto-fiat billing and payments, we've got you covered. Beyond billing, our technology verifies buyers and sellers, adapting to your unique needs. Plus, with our chat functionality, you can communicate and collect payments from your customers in just 16 seconds.
Our team, comprised of blockchain and cryptocurrency technology experts, is ready to provide guidance, ensuring efficient and secure transactions. With SW Chat Pay®, the secure virtual wallet allows you to manage your crypto assets with confidence and efficiency. Accept crypto payments reliably, and discover why SW Chat Pay® is the choice of modern businesses.
HOW SW PAY WORKS?
CRYPTOPAYMENT SERVICE PROVIDER
Send, receive, store, exchange, and accept cryptocurrencies within minutes with a leading regulated payment provider in the industry.
BENEFITS
We offer a highly secure, scalable, and convenient wallet solution that will provide peace of mind in your transactions.
Furthermore, our cryptocurrency payment gateway is easy and secure, ranking among the industry's leaders.
Our fees are highly competitive, and we offer cryptocurrency to FIAT conversion with favorable rates.
Likewise, our FIAT withdrawals are convenient and transferred directly to your bank account.
REACH
SW PAY's cryptocurrency processing solution is perfect for all types of business models, from brokers and cryptocurrency companies to small businesses and ventures such as fast-food stalls, convenience stores, markets, and more. Integration into existing operations or setting up as a new service is easy and adaptable to any business model.
The world of e-commerce has experienced massive growth, and accepting cryptocurrency payments offers an online competitive advantage for virtual stores, marketplaces, and e-commerce in general.
The online gaming, casinos, and lottery industries are hugely popular, and cryptocurrency payment systems provide an opportunity for safer and more private gaming and betting. Investment funds can reduce transaction costs by millions of dollars by accepting cryptocurrency payments.
The tourism and travel sector can also benefit from cryptocurrency payments, as the travel industry is constantly growing and more reservations are made online.
Legal and consulting services are essential in any sector, and providing clients with a cryptocurrency payment option is an additional way to meet customer needs.
Lastly, marketing agencies can attract new clients by accepting cryptocurrency payments, giving them a competitive edge in the market.
EXCHANGE RATE
The exchange rate is subject to the conditions set by the principal Regulatory Authority of the Bolivarian Republic of Venezuela.
DIGITAL INVOICE
Institutions, companies, businesses, and ventures can create and send detailed invoices to their customers, as long as they comply with the conditions established by the Regulatory Authority of the Bolivarian Republic of Venezuela.
COMMISSIONS AND LIMITS
Commissions are established in conjunction with the Regulatory Authority.
SUPPORT
Our team of experts is available 24/7 to provide technical assistance, practical guidance, and support whenever needed.
In addition, users can access all the information about SW PAY, from what SW PAY is to how to troubleshoot an issue, through a self-service system that provides detailed answers.
OTHER SUPPORT CHANNELS
Communities
We offer users the opportunity to join WhatsApp groups where they can share their experience using SW PAY and provide support to other users.
Social Media
You can also find us on social media, including Twitter, Instagram, LinkedIn, and Telegram, where we are available to interact with users.
DIGITAL SECURITY
INFORMATION HANDLING
In SW Pay, we are committed to handling the information shared by our users securely and legally. As our platform not only deals with personal data but also digital information representing money, the responsibility for managing credentials lies with both SW Pay and each of our users.
To ensure the security of their data, we recommend that users securely store the following information when creating an account on SW Pay: username and the email address registered on our platform. This way, users can access their SW Pay account if they log out and also prevent unauthorized access by others.
It's important to note that the SW Pay team will not ask for information regarding these credentials, except when the user requests data recovery or changes. These processes are only conducted through the support chat on SW Pay or via email communication with our legal team
VERIFICATION LEVEL
Within SW PAY, users have different levels of verification. The SW PAY team validates user information and grants them access to higher limits in certain transactions. The data required by SW PAY for each verification level is as follows:
Important: The requested requirements may be modified at the request of the regulatory body.
Verification Level 0 - Requirements
Full name.
Phone number.
Country of residence.
Email.
Information about the origin of funds and the purpose of transactions.
Verification Level 1 - Requirements
Full name.
Email.
Phone number.
Date of birth.
Valid Identification Document.
Selfie photo showing the full face and the identification document.
Country of residence.
Source of income.
Information about the origin of funds and the purpose of transactions.
Verification Level 2 - Requirements
Tax Identification Number (depending on the country).
Bank statement.
Information about the origin of funds and the purpose of transactions.
Company Verification - Requirements
To verify as a company, the following data will be requested:
Company name.
Operating country.
Information about the origin of funds and the purpose of transactions.
Company's Bank Statement.
Tax ID.
Address.
Phone number.
Articles of Incorporation / Bylaws.
Email. Information and documentation of Shareholders owning 25% or more of the Share Capital (Name, email, phone number, address, date of birth, ID, Tax ID).
Regarding operational limits, considering both deposits and withdrawals:
PRIVACY POLICIES
USER INFORMATION
User data privacy is of paramount importance to SW PAY, which ensures to collect only necessary information and not to share personal data with third parties, except in cases where it is absolutely necessary. Furthermore, within the SW Pay team, access to information is restricted only to those collaborators who require it to address matters related to the application, ensuring the confidentiality of user data.
COLLECTED DATA
For the proper functioning of SW PAY, it is necessary to collect personal information from users, which is defined as any data that allows the identification of a specific individual. SW PAY collects, uses, stores, and transfers various types of personal data, which are grouped into the following categories:
Identity Data: name, surname, username, or similar identification, tax identification number, marital status, identity document number, nationality, and any other information contained in any identification document provided by the user (e.g., passports or licenses).
Contact Data: billing address, residential address, email address, and phone numbers. Financial Data: bank account details.
Transaction Data: details of user activity, such as amount, date, time, and recipient of each transaction.
Technical Data: internet protocol (IP) address, login data, browser version, settings and timezone location, operating system, and other technology on devices that users use to access SW Pay.
Profile Data: username and password, preferences, comments, and survey responses.
Usage Data: information related to app usage.
Marketing and Communications Data: user preferences for receiving marketing from SW Pay.
Location Data: includes information about the user's device location.
Additionally, at SW PAY, aggregated data, such as statistics or demographic data, are collected, used, and shared for any purpose. This data is derived from personal information that is not considered as such under the law, as it does not allow users to be identified directly or indirectly. For example, usage data can be used to calculate the percentage of users accessing the app with similar features.
It is important to note that SW PAY does not collect special categories of user data, such as race, ethnicity, religious or philosophical beliefs, sexual orientation, sexual life, political opinions, union membership, health information, genetic or biometric data. This is done to protect users' privacy and comply with applicable laws and regulations regarding the protection of personal data.
HOW WE COLLECT INFORMATION
To collect user data, SW PAY uses the following methods:
Direct Interactions: Personal data is collected when the user creates or uses their account on SW PAY, sets up a bank transfer to an account, and verifies their identity. Additionally, data may be collected when the user participates in surveys, requests marketing information, or leaves comments.
Technologies or Automated Interactions: SW PAY may collect technical and usage data from the user's device, their browsing actions, and patterns through the use of cookies, server logs, and other similar technologies. Third Parties or Publicly Available Sources: SW PAY may receive personal data from third parties, such as technical data from analytics providers like Google, contact, financial, and transaction data from technical or payment service providers, and identity data from verification or compliance providers.
It is ensured that all collected personal data is used only for specific purposes, kept secure and confidential, and treated in accordance with applicable laws and regulations regarding the protection of personal data.
HOW WE USE THE INFORMATION
The collected information allows us to:
Provide the full functionality of SW PAY, including processing financial transactions, transferring money, and managing user accounts.
Maintain contact with users to provide customer service, notify them about new features or updates to SW PAY, provide them with notices and security information, and offer personalized services tailored to their needs.
Verify the user's identity in order to prevent fraud and ensure the security of financial and personal information.
Fulfill any other purpose for which the information was collected, as long as it is legal and in line with users' rights and privacy expectations.
At SW PAY, we are committed to using data responsibly and transparently, always respecting users' privacy and complying with all applicable laws and regulations regarding the protection of personal data.
HOW WE PROTECT THE INFORMATION
By creating an account on SW PAY and using its services, the user confirms having read, understood, and accepted the terms and conditions of the user agreement, as well as the privacy policies and law enforcement requests. By accepting these agreements and policies, the user acknowledges being bound by them.
By accessing or using SW PAY, the user declares and warrants that they will not use the platform to engage in illegal activities, such as illegal gambling, money laundering, fraud, blackmail, extortion, ransomware, terrorist financing, or other violent activities.
OF THE USER
USER ELIGIBILITY
By creating an account on SW PAY and using any of its services, the user confirms that they have read, understood, and accepted the terms and conditions of the user agreement, as well as the privacy policy and law enforcement request policy, acknowledging that they agree to be bound by these agreements and policies.
The user, upon accessing or using SW Pay, declares and warrants that: They will not use SW PAY for any illegal activities, including but not limited to illegal gambling, money laundering, fraud, blackmail, extortion, data ransom, funding terrorism, other violent activities.
RESTRICTIONS RESTRICTED ACTIVITIES
The following activities are restricted:
Violating (or assisting any other party in violating) any applicable law, statute, ordinance, or regulation.
Intentionally attempting to defraud (or assisting in defrauding) SW PAY or other users.
Providing false, inaccurate, or misleading information.
Taking any action that interferes with, intercepts, or expropriates any system, data, or information.
Engaging in any transaction involving the proceeds of illegal activity.
Transmitting or uploading any virus, worm, or other malicious software or program.
Attempting to gain unauthorized access to other SW PAY accounts, the SW PAY website, or any related network or system.
Using SW PAY on behalf of a third party or acting as an intermediary between the Company and any third party.
Collecting any user information from other users, including, among other things, email addresses.
Defaming, harassing, or infringing on the privacy or intellectual property rights of the Company or any other user.
Uploading, displaying, or transmitting messages, photos, videos, or other media containing illegal or copyrighted images or materials.
UNAUTHORIZED TRANSACTIONS
The use of SW PAY is prohibited in connection with the following, and SW PAY reserves the right to monitor payments or transactions related to:
Any Restricted Person or individuals or entities located in Restricted Territories.
Money laundering, terrorism financing, or financing the proliferation of weapons of mass destruction.
Any type of Ponzi scheme, pyramid scheme, or multi-level marketing program. Goods or services that infringe or violate any copyright, trademark, or property rights under the laws of any jurisdiction.
Evading trade, front-running, insider trading, market manipulation, or other forms of market-based fraud or deception.
Any activity that the Company has reason to believe is illegal in the Bolivarian Republic of Venezuela.
IMPORTANT: In the event that SW PAY becomes aware of you engaging in such prohibited transactions, SW PAY will consider it a violation of these Terms and Conditions and may suspend or terminate your access to SW PAY.
CLOSURES OR ACCOUNT SUSPENSION
SW PAY cannot close or suspend user accounts. It can only alert the competent authorities in the following cases:
If the user has engaged in transactions with blacklisted accounts or is involved in prohibited activities and transactions, which will be reported to competent authorities. Judicial order or order from a Regulatory Entity in the Bolivarian Republic of Venezuela. Important:
The user can terminate this Agreement at any time by closing their account with SW PAY. Such closure may be prevented if, in SW PAY's judgment, it is an attempt to evade a court order or legal investigation. Upon closure or suspension of an SW PAY Account, the user authorizes SW PAY to cancel or suspend pending transactions, forfeiting all ownership rights and claims. The user remains responsible for all activities conducted on or with their SW PAY Account while it was active and for all amounts owed under this Agreement.
SW | SUPER WALLET 2023 ®©. All rights reserved.
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